FAQ

Products Information

Looking for something truly unique? Discover our wide range of customizable products! We specialize in crafting personalized apparel, from t-shirts and hoodies to tote bags, and one-of-a-kind wooden home decor items. Design your own unique piece or choose from our curated collection.

To ensure the perfect fit, please refer to our size chart. You can find the size chart on each product page. If you’re still unsure, feel free to contact our customer service team for assistance.

For the most accurate fit, we recommend taking your own measurements using a soft tape measure and comparing them to our size chart. While we do our best to ensure our sizing charts are as accurate as possible, individual variations in body measurements can occur.

Orders And Shipping

For your convenience, we currently offer PayPal as our preferred payment method. We are working diligently to add more payment options, such as Mastercard, Visa, Apple Pay, Google Pay, to accommodate a wider range of customers. Please check back for updates.

Order processing time for handmade items is 3-5 business days, and for printed items, it’s 1-3 business days. Shipping typically takes 7-10 business days for handmade items and 5-7 business days for printed items. Please note that these are estimated times and may vary due to weather conditions or holidays.

Returns And Exchanges

Because our products are made to order specifically for each customer, we are unable to offer returns. We apologize for any inconvenience this may cause and hope for your understanding, cause it’s difficult to resell them to future customers. Please reach out to our customer service team so we can discuss your order further and explore any possible solutions. 

Because our products are made to order specifically for each customer, we are unable to offer exchange. We apologize for any inconvenience this may cause and hope for your understanding, cause it’s difficult to resell them to future customers. Please reach out to our customer service team so we can discuss your order further and explore any possible solutions. 

COULDN’T FIND YOUR ANWSER?

We are here to help. If you couldn’t find the information you were looking for, please reach out to us directly. Our team is eager to assist you.

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